Contact
Talk to a human at postUGC.
Questions about your videos, your subscription, or a partnership idea? Send us a message below — every one is read and answered by the team.
Send us a message.
We reply from founder@postugc.com.
Before you write
- The email address you signed up with
- The campaign or video ID, if your question is about one
- A screenshot or short description of what went wrong
Prefer email?
Write to us directly at support@postugc.com.
For privacy and legal requests, see our legal documents.
Before you ask
How fast do you reply?
We read every message personally. Most questions get a reply within a couple of business days, and billing or access issues go first.
What should I include in a support request?
The email you signed up with, the campaign or video ID if you have it, and a screenshot or short description of what went wrong. That usually saves a round trip.
Where do I manage my subscription?
Billing is self-serve: open Dashboard → Billing to change plans, update payment details, or download invoices. Message us if something looks wrong.
Can I request a feature or integration?
Yes — choose "Something else" in the form and describe the workflow you need. For deeper integrations and reseller ideas, use the application form on the Partners page.